How to Select a Garage Door Repair Company
Some questions you should ask when hiring a garage door repair company:
1. How long have they been in business?
Action Door was established in 1986.
2. Do they use subcontractors?
Action Door never uses subcontractors.
3. How experienced are their service technicians?
All Action Door employees have been with the company since 1986.
4. Do they have a good reputation?
Action Door received an A rating from Angie's List. 90% of our work is for repeat customers or referrals from those customers. We think that says it all!
5. Will they quote prices over the telephone or do they give out a low price to come to your house, then charge you for every screw?
Action Door has a flat rate of $79.00 which includes up to one hour of labor. Most repairs are completed in less than one hour. Parts are extra.
6. Can the office personnel answer questions or do they just make appointments?
Action Door's office personnel have been with the company since 1986. They've heard it all before and can answer most questions.
7. Will they walk you through small adjustments?
Yes, our office personnel can walk you through small adjustments or refer you to a webpage with written directions.
8. Do they use quality materials or just push the "latest" whether it's good for the customer or not?
Action Door will make suggestions as to what would best suit your needs for the least amount of money. If a "new" style or model is not a good deal, we'll tell you our opinion, even if we lose the job to another company who will sell you anything you ask for. We want to have a continuing relationship with you and know that if we treat you right and only provide good quality products, you'll refer more business to us.